R0011372 Senior Mortgage Training Partner (Open)

We trust that as a Sr. Mortgage Trainer you will: (responsibilities)

• Experienced in delivering training by designing, developing, and delivering face to face and virtual led courses
• Partners with SMEs in various areas to obtain training content
• Trains SMEs and department managers to provide mentorship to employees as needed
• Provides assessments and feedback of learners for managers guidance to improve readiness into a live production environment
• Creates supporting materials such as participation guides, job aids, training and coaching curriculums
• Utilize department policies and procedures to support the development of training material
• Facilitates learning via classroom instruction, virtually or through webinars; incorporating a variety of presentation methods and applications to accommodate adult learning styles
• Develops and maintains a regular effective training schedule
• Collaborates with instructional designers to develop and improve training material
• Documents learning objectives and content that matches instructional learning objectives
• Ability to script training content material with little assistance, strong writing skills
• Experienced in provided solutions for improvement of training material resources Assists in creating and facilitating the delivery of comprehensive training materials across the organization
• Knowledgeable about development of curriculum and providing guidance to course content owners
• Provides suggestive feedback with fresh training ideas to improve training efficiencies
• Stay abreast of product, law and policy changes within the company
• Participating in working groups, as directed and additional duties as assigned

What you will need: (competencies, behaviors & attributes)

• Strong Communication skills
• Customer Service oriented
• Integrity/Trust
• Proficient Organization/Time Management skills
• Patience
• Advanced Facilitation Skills and public speaking
• Priority Setting
• Team Player

About you:

• Detail-oriented and be able to multi-task
• Excellent communication skills with internal and external customers
• Ability to function independently and prioritize workload to meet deadlines
• Conduct business in a professional manner
• Possess a positive attitude, be flexible in fast-paced environment, be a team player and be willing to constructively contribute to the department
• Ability to maintain confidentiality April 2021
• Exceptional writing skills
• Creative problem solving skills
• Significant ability to demonstrate, convey the message and influence through training
• Team liaison Preferred Qualifications: 5+ years’ experience in the mortgage business
• Previous training experience and design ability
• Ellie Mae Encompass LOS knowledge a plus
• Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook preferred

FLSA Status: Non-Exempt

• This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay

Essential Functions

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face to face conversations with customers, co-workers and higher level manager
• Ability to sit or stand for long periods of time and move around work environment as needed
• Ability to operate a motor vehicle if applicable
• Comply with company policies and procedure

Physical Demands:

• Must be able to able to remain in a stationary position up to 50% of the time
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
• Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job.
• They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job