Sales and Marketing Administrator

As a Sales and Marketing Administrator working for Taylor Morrison, you will provide support to the Sales and Marketing team and exemplify excellent customer service. You will serve as a key liaison between internal departments, field teams, and vendor partners ensuring smooth communication, timely execution, and consistent follow-through. Your ability to stay organized, communicate clearly, and support both day-to-day operations and long-term projects will directly contribute to the division’s efficiency and overall success.

We trust that as a Sales and Marketing Administrator you will: (responsibilities)

• Code and process vendor invoices, manage internal trackers, and maintain shared tools and intranet pages for Sales and Marketing.

• Prepare and distribute sales performance reports, pricing updates, and compensation documents.

• Track and manage commission schedules, sales commitments, and DocuSign documentation.

• Support lot releases, maintain contact lists, and ensure accurate updates across team distribution lists.

• Oversee ongoing service needs for model homes, including cleaning, landscaping, pest control, pool maintenance, and alarm permitting.

• Maintain timelines and trackers for model openings, conversions, and service scheduling across multiple vendors and systems.

• Respond to daily team requests and serve as the point of contact for supply orders, system access, and vendor follow-up.

• Assist in planning and supporting sales events, team onboarding/offboarding, and special projects.

What you will need: (competencies, behaviors & attributes) 

• Business Acumen

• Customer Focus

• Drive for Results

• Priority Setting

• Self-Knowledge

About you:

• BA/BS degree preferred or at least 4 years of work-related experience required

• Experience supporting Sales or Marketing teams in a fast-paced, deadline-driven environment

• Strong written and verbal communication skills

• Demonstrated ability to build relationships and maintain confidentiality

• Intermediate-to-advanced skills in Word, Excel, and PowerPoint; comfortable working with shared drives and SharePoint

• Familiarity with operational tools such as DocuSign, Salesforce, Newstar, Symbeo, or similar systems a plus

• Excellent customer service skills with a proactive, problem-solving approach

• Prior experience in office management required

• Experience in homebuilding or real estate industry preferred

Essential Functions:

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Report to Division/Community daily and adhere to schedule

• Ability to oversee direct reports daily and provide guidance as needed

• Ability to access, input, and retrieve information from a computer and/or electronic device

• Ability to have face to face conversations with customers, co-workers and higher level manager

• Ability to sit or stand for long periods of time and move around work environment as needed

• Ability to operate a motor vehicle

• Comply with company policies and procedure

Physical Demands:

• Must be able to able to remain in a stationary position 50% of the time

• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job.  They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

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